Friday, October 24, 2008

Email from Hanoi Phoenix

Dear Luke Liu,
We are very sorry to give you a late reply.
We would like to confirm that your booking for 2 double roon and 1 triple room are reserved in our reservation system.
(Note - All money accounts are in USD.) 

For the tour to Halong Bay and Sapa
 
There are  some kind of tour ,the price depending on the quality, what will you get from the money you paying for .
 

What are differences on tour prices between Standard, Superior, Deluxe?

The two main differences are the hotel classes and type of boats/junks in Halong Bay. Everything else will be at the great quality.
For hotels:
Standard means a tour is priced with lower priced room at a hotel, normally with economy class or 2 stars hotels. Please do not expect too much at the 2 stars hotels in this third world.
Superior means to be an inclusion of a hotel from 3-4 stars, this is a good hotel with a range of facilities and good service.
Deluxe price is inclusive with high quality four and five-star Vietnam hotels – with the best equipped and appointed units in a hotel you will enjoy in our tours.
Hanoi Phoenix  Hotel suggests using hotels Superior, since this is also a good way to save but make your stay relaxing more comfortable.
 
For boats/junks in Halong Bay:
There are some main differences on the boat/junk types as the following;
Space on the boat, with the standard one - you would have to expect small size boat, from your bedroom to the sun deck, whilst the Superior & Deluxe class will have larger sized dining area that is warm and cozy, more importantly with comfort in your cabins (larger bed, bigger glassed window) as well as the sunbath area (with comfortable chairs)
Toilet & shower on boat/junk, if you wish to have comfort in your privacy, Standard boat will not be a choice since the toilet is normally outside (shared bathrooms), while Superior will offer this and you will even find it better at Deluxe class.
Facilities on the Superior and Deluxe boat are up-to-date international standard, good air-conditioning in the cabin, fine toilet facilities whilst there is normally a fan in the cabin at the standard boat.
Well trained, devoted and courtesy staff will always make your stay unforgettable on the Superior and Deluxe junk.
Halong Bay is beautiful and we suggest enjoy it in Superior or Deluxe Junk, paying a bit more but you will find it worth every cents you pay for.
 
 
For the tour to Sapa :
The price depends on what kind of train you would like to take.
 

The prices includes with everything (train 2 ways ,bus 2

 

ways ,hotel ,meals ,guide,car ,entrance fee ...).

 

+ There some kinds of cabin :

 

The first :Economy (6 people in one cabin ,hard sleeper ,government runs ...),the total cost tour for this from 80 $ to 85$.

 

 The second : Standard (4 people in one cabin,soft sleeper ,made of

 

steel,government runs ) ,the total cost for this from 95$ to 100$.

 

The third : Superior ((4 people in one cabin,soft sleeper ,made of

 

wood ,private own company runs ) ,the total cost for this from 108$ to 116$.

 

 

Above all the information for reference .

If you need any information ,Please do not hesitate to contact us .

We are looking forward to hearing from you asap.

After booking ,please provide us your flight number ,and arrival time and date for pick up service .

Thanks for choosing our hotel.

Kind regards.

Jimmy .
Manager .

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